White Herbal Policy

Return & Refund Policy

Please read our simple return and refund terms before placing your order.

At White Herbal, customer satisfaction is important to us. If you receive a damaged, wrong, or defective product, please contact us within 24 hours of receiving your order.

Return Eligibility

Returns are accepted only if:

  • The product is unused
  • The product is unopened
  • The product is in its original packaging
  • The return request is made within 24 hours of delivery

Damaged or Wrong Product

If you receive a damaged, wrong, or defective product, please contact our support team with:

  • Your order number
  • Clear product pictures
  • Details of the issue

Refunds & Replacements

Refunds or replacements will be processed after we review your request and confirm the product condition.

Non-Returnable Items

Products cannot be returned or refunded if they have been:

  • Opened
  • Used
  • Damaged after delivery
  • Reported after 24 hours of delivery

Delivery Charges

Delivery charges are non-refundable.

Contact Us

For any return or refund request, please contact our support team.

By placing an order on White Herbal, you agree to this Return & Refund Policy.